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Here you can find contacts for governing and regulating organisations. We've included a brief description of what these bodies do and where possible what their attitude is. Don't expect to see the same level of consumer protection that exists in the world of the high street. For one thing gambling and risk products are more complicated and blame gets diverted easily. Secondly, no one much cares in the government cirlces.


  About Us  
GGG The Good Gambling Guide.com Ltd
  4 Knightwood, 8 Snowdon Road, Bournemouth, BH4 9HL
  Company Registration Number is 4598480
   
 
Who are we?. The GGG promotes sensible gambling and only recommends bona fide online gambling sites and real bricks and mortar establishments which are operating legally in the country of their residence. All views expressed are those of our editors and column contributers. All merchandise for sale is legal copies provided by supplies the like of Amazon and Drinkstuff.
 

  Government Responsibility  
GC Gambling Commission
  Victoria Square House, Victoria Square, Birmingham B2 4BP
  Tel :0121 230 6666 Fax: 0121 233 1096  Web
   
 
What they do?. The Gambling Commission was set up under the Gambling Act 2005. It has taken over the role previously played by the Gaming Board for Great Britain in regulating casinos, bingo, gaming machines and lotteries. In addition, from 2007 it will have responsibility for the regulation of betting and remote gambling, as well as helping to protect children and vulnerable people. The Commission is also responsible for advising local and central government on issues related to gambling. The Commission is not responsible for regulating spread betting or the National Lottery which are the responsibility of the FInancial Services Authority and the National Lottery Commission, respectively.
 

  Betting  
HBLB Horserace Betting Levy Board
  http://www.hblb.org.uk/object.htm
   
The HBLB is a body constituted by the Betting, Gaming and Lotteries Act 1963 to collect the levy on off-course horserace betting turnover from bookmakers and the Tote and to apply it for the statutory purposes namely :- a) the improvement of the breeds of horses b)the advancement of veterinary science c) the improvement of horseracing.
 
IBAS Independent Betting Arbitration Service
  Tel : 0207 510 6427 (24 hours)
   
I.B.A.S. is an authoritative, totally independent third party offering adjudication for customers who have an unresolved betting dispute with their bookmaker. Disputes are referred to the service via a standard I.B.A.S. arbitration form on which full details of the dispute should be provided. I.B.A.S. does not under any circumstances rule on disputes in person or over the telephone.
 

  Casino  
BCA The British Casino Association
  29 Castle Street Reading Berkshire RG1 7SB
  Tel : 0118 958 9191 Fax : 0118 959 0592   http://www.britishcasinoassociation.org.uk
 
This is a trade association that caters for all licensed casinos in Great Britain.
Note : This site has reduced itself to industry people only. All the information you want in on our Casino Location pages.
 
 Also take a look at Gambling Commission
 

  Finance  
SFA The Securities and Futures Authority Limited  
  25 The North Colonnade, Canary Wharf, London E14 5HS
  Tel: 020 7676 1000  Fax: 020 7676 1099  http://www.sfa.org.uk/ FSA
   
SFA's Job : These people regulate firms involved in the securities and futures sectors of the financial services industry. Their job is to ensure investors can have some confidence that firms regulated are safe to do business with. Supposedly they test that firms deal honestly and fairly with investors, and have sound finances and management.  
Accountable : To the Financial Services Authority (FSA). The FSA (formerly known as the Securities and Investments Board) was established to oversee the implementation of the Financial Services Act which requires investment businesses to be authorised. It co-ordinates and monitors the regulatory system to ensure all forms of investment business are adequately regulated. The other principal regulators which the FSA has authorised are PIA and IMRO.  
SFA Investor Complaints : Tel: 020 7676 0906. If you believe that you have been treated unfairly or incompetently by your broker you can complain to SFA but, complain to the firm first. Give them a chance to respond to your complaint. The compliance officer in a firm is usually a good contact if you feel that your complaint is being dealt with too slowly.
 
FSA The Financial Services Authority SFA
  25 The North Colonnade, Canary Wharf, London E14 5HS
  020 7676 1000 http://www.fsa.gov.uk/ IMRO
   
The FSA is an independent body which regulates the financial services industry in the UK. They have four main aims - to: maintain confidence in the UK financial system; promote public understanding of the financial system; secure an appropriate degree of protection for consumers; and contribute to reducing financial crime.
 
IMRO Investment Management Regulatory Organisation Limited FSA
  25 The North Colonnade, Canary Wharf, London, E14 5HS, United Kingdom.
  Tel: 020 7676 1000 Fax: 020 7676 1099  http://www.imro.co.uk/  
 
IMRO is concerned with all kinds of investment business within the meaning of the Financial Services Act 1986. In particular IMRO regulates those firms whose main investment business falls within the following categories: Managing investments; Acting as a manager or trustee of authorised unit trust schemes; Managing or operating other collective investment schemes; Investment advice to institutional investors.
 

  Lotteries  
NLC The National Lottery Commission
  2 Monck Street, London SW1P 2BQ
  Tel : 0171 227 2000   http://www.natlotcomm.gov.uk/
 
The National Lottery Commission is a new non-departmental public body, which began on the 1 April 1999 to regulate the National Lottery, a task formerly carried out by the Office of the National Lottery (OFLOT).

The Commission undertakes the statutory duties set down in the National Lottery Act 1993, which previously lay with the Director General of the National Lottery. These are to ensure that the National Lottery is run with all due propriety and that the interests of participants are protected; and, subject to these two considerations, to maximise the amounts of money raised for the Good Causes

To uphold the continuing success of the National Lottery the Commission carries out a variety of tasks, among them:
  • Ensuring that Camelot complies with the terms of its licence to operate the National Lottery
  • Vetting individuals and companies associated with the National Lottery to ensure that they are "fit and proper"
  • Considering applications to promote lotteries and granting licences for individual lottery games
  • Ensuring that Camelot meets performance standards and operates in accordance with the codes of practice set by the Commission
  • Ensuring the security of Camelot's central computer systems and retailer terminal network
  • Ensuring that Camelot fulfils its obligations to the National Lottery Distribution Fund (NLDF), which distributes money to the Good Causes
  • Monitoring Camelot's customer service performance
The Commission will also be responsible for the appointment of an operator for when the current licence expires at the end of September 2001.
 

  Horse Racing
BHB The British Horseracing Board
  The British Horseracing Board, 42 Portman Square, London, W1H 0EN
  Tel : 020 7396 0011   http://www.bhb.co.uk/bhb/index.html
 
The British Horseracing Board is the Governing Authority for horseracing in Great Britain. Their responsibilities can be divided broadly into the following categories:
  • Strategic planning and policy for Racing
  • Improving Racing's financial position
  • Representing Racing in dealings with Government
  • The Fixture List Race Planning, including the supervision of race programmes and the employment of Handicappers
  • Central marketing and promotion of Racing
  • Nominating Racing's representatives on the Horserace Betting Levy Board
  • Liaison with the Betting Industry
  • Encouraging and fostering the breeding of bloodstock
  • Developing and maintaining programmes of training and education
  • The collection and control of funds required for the administration of Racing, including those required by the Jockey Club for the protection of the sport's integrity
  • The contract under which Weatherbys supply administrative services to Racing
 

  Greyhounds
BGRB The British Greyhound Racing Board
  website
 
The Board is the representative body for greyhound racing in the United Kingdom.
Directors of the Board include greyhound owners, breeders, trainers, track owners and the Senior Steward of the NGRC.
All rule changes, licence and registration fees must be discussed with the Board, which primarily exists to promote greyhound racing in this Country. The Board takes the lead in all political matters affecting greyhound racing as well as performing a practical role in areas as diverse as Information Technology, Training and Marketing
 
 
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