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| Benefits of UKGC licensed online casinos |
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There are online casinos based all
over the world, indeed some apparently UK online casinos are in overseas
territories, but where they are physically situated has little to do with how
safe they are or how well they are run. But the benefits that you get when
using an online casino
UK that is licenced by the UKGC (United Kingdom Gambling Commission) is a
whole set of rules that are there for your safety in all sorts of
ways.
Legal Status
Firstly and website that allows gambling,
trading or advertises to consumers in the UK must have a Gambling Commission
licence otherwise, although they may be safe, they are breaking the law and
action will be taken against them. If you are gambling with one of these it
might prove difficult to get your money out.
Time Outs, Limits and
Self Exclusion
An online site must have a feature that allows you to
manage your gambling by removing yourself from it for a short while and must
let you prevent yourself from gambling for 24 hours, a week, a month or any
period up to 6 weeks.
Along with time-outs you should be able to set
limits for depositing and and daily spends.
Coming by the end of 2017 is
a new feature where all licensed sites will offer a multi-site self-exclusion
option. A single request will allow you to prevent yourself from gambling on
any online casino or betting site.
Terms and Conditions
There
must be a T&Cs summary in plain and simple language.
Gambling
Safely
You should be able to easily find information on how to gamble
safely and find support for problem gambling where ever you are in the world,
but especially in the UK.
Game Rules
Online gambling
businesses must have pages of guides to each gambling product and a bet by bet
list of the house edge against you. |
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Account Details
Clear
display of all your transactions including the amount of time you have spent
gambling and the opportunity to set limits for amounts of time you can
play.
Promotions
Clear information of special offers should be
always available. Conditions should be simple to understand. These will get
even more simple by the end of 2017 as the UKGC clamps down on complex betting
requirements that force you to bet many times any bonus on offer.
Protection of Funds
Your gambling partner website must set
out how the customer funds are protected in the event the business becomes
insolvent.
Complaints Handling
They must have a written
complaints procedure and arrangements in place for you to be able to refer to
an alternative dispute resolution (ADR) organisation. It must be provided on
request. These ADR entities have been approved for the purposes of the
Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and
information) Regulations 2015. |
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