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Safety with Online Casinos |
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| For most people gambling in an
online casino is a fun leisure activity that is enjoyed without coming to any
harm or falling foul of legal issues or financial safety issues. But in some
cases this can go wrong and we are regularly contacted by people with issues
revolving around an alleged impropriety perpetrated by an online casino. So
whilst we encourage diversity and choosing sites online that you like, we do
recommend you head for top rated
casinos sites. So what steps should you take to find them? |
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Security
First of
all if you are choosing and online casino and you intend to gamble real money
then get your own level of
online security up to scratch. It is simple and easy but many
people skip the basics like Firewall, Anti-virus software and making sure when
you are at a sign-up or login page that there is a padlock in the corner of the
address bar and “https” at the beginning of the address. |
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Licensed
This is the
most important thing to check before signing up to an online casinos or
gambling site of any sort and should be readily accessible from the front page
of the site or “About” page. If you are in the UK then this is made
really easy by the fact that the site must be regulated by the
UK Gambling Commission. This is true even if the gambling site
is based in another part of the world as they must obtain a “remote
gambling license” from the UK authority to accept customers from the UK.
Furthermore the casino site must be using software from a supplier that is
licensed by the commission.
Safe Gambling Information
Information on how to gamble safely must be easily accessible.
Complaints
A strong and easy to find complaints process must
be there so if you have a disagreement you will know what to do and especially
know the time frame in which they will respond.
Young and Vulnerable
People
Procedures should be in place and on display of how they aim to
protect those who should not be gambling.
Term and
Conditions
Read the company's terms and conditions for each product,
especially any bonus or sign-up offers, for each product so you can make a
sound decision.
Finance
The T&Cs should set out clearly
whether your money is protected should they go out of business and the level of
the protection they have in place. This should give you an idea of how much
money you want to leave on account with them at any one time. Note – money
left with a gambling operator is not protected in the same way as a bank
deposit whether or not they are licensed.
Limits
You must be
able to set limits on the amount of money you spend and/or the amount of time
you spend gambling. You don't have to choose to have a limit but they must be
available.
Help
Information should be on the front page of the
website about to get help, like a link to
Gamble Aware or the
phone number of the National gambling Helpline of which ever country you are
in.
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